CuClass Privacy Policy

Antek Networks Inc. (“Antek”, “Antek Networks”, “We”, “Us”, “Our”, “CuClass”) is committed to securing your online data privacy when you visit the CuClass website and use its associated services and solutions.

We understand that you may have to disclose personal data to us in order to gain access to specific CuClass services, online support, and information. Therefore, this Privacy Policy statement serves as an acknowledgment of your right to privacy when you browse the CuClass website and use its associated services and solutions. Please read this Privacy Policy statement to gain further insight to the ways we process your personal data. By using our services, you agree to be bound by the following terms and conditions of the Privacy Policy.

 

The Purpose of Cookies

We use cookies for several purposes, including:

• Track user ID to strengthen login security and protect user account.

• Monitor network traffic to improve service quality.

• Ensure smooth login experience.

Cookies cannot be used to run programs or send viruses to your computer, nor compromise your hard disk, E-mail, and private data. We will not inquire about whether you have enabled your cookies on the website. However, if you refuse to accept cookies in your browser, you may not be able to access or use the CuClass website or other interactive elements enabled by cookies.

How We Use Cookies

The CuClass website uses "cookies" to allow you to log in to the service website and customize personalized online experiences. A cookie is a small text file placed on your computer hard drive by web servers. Cookies contain essential information that can later be read by a web server in the domain that issued the cookie to you.  A cookie is a string of information that CuClass sends to your computer's hard drive through your browser, allowing the CuClass system to recognize your browser.

Collecting Personal Data and Tracking Activity

We gather data from your hard drive to diagnose all sorts of problems, in which your IP address will be used as part of our statistical data collection to facilitate the process. We would also collect relevant information to perform statistical analysis on the user's internal data (e.g. login time, call duration, phone number, country code, area code). These information are not used for the purpose of online identity verification (Identity verification refers to the validation process of your name, E-mail, residential address, etc.). However, our account registration process requires the user to provide personal contact information (e.g. name, E-mail) where identity verification is necessary for this part. When you purchase a product or service online, you will be asked to provide your personal financial information such as your credit card number and billing information (e.g. bank account number, billing address).

 

We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This service is not intended for children under the age of 16 or under the legal age of the country/region where you reside. We do not knowingly collect or use any online contact information, or any identifiable offline contact information related to children without parental consent. We will not intentionally disseminate identifiable personal information related to children without parental consent. We will not intentionally provide functions for children to post or disseminate personal information without parental consent. We will not use games or competitions to attract children’s attention as a means to lure them into disclosing their personal information.

 

Entity Responsible for the Collection of Personal
Information

Antek Networks Inc. collects personal information across websites that are developed by
Antek (hereinafter referred to as the "Service"). The address of Antek Networks Inc. is No. 15-1, Zhonghua Road, Hsinchu Industrial Zone, Hukou Township, Hsinchu County, Taiwan. The phone number is +886-3-598-5535 ext. 1482. All transfers will occur in compliance with data transfer requirements of applicable laws and regulations.

Using Your Personal Data

If necessary, we shall extract and use the contact information from your personal registration data when we deliver our services. At the same time, we will be collecting and storing your personal data with the sole intention of providing relevant guidance to our customer support team if they shall encounter any problems going forth. In addition, we shall utilize the statistical data provided by internal analysis to facilitate the continuous improvement of our
products and services.

In times when your private credit card information is required, we guarantee that your credit card will only be used to pay for the service fees and expenses incurred by your use of our website. Our partnership with one of the well-known credit card companies holds true to provide you with the most comprehensive services. We will not retain, share, store, or use personally identifiable information for any secondary purposes with a third party.

We reserve the right to implement a personal data validation process whenever necessary to protect CuClass, CuClass’s business partners, our users, or the general public against any harm that may arise from underlying illegal activities. In addition, we shall disclose personal data in compliance with applicable laws and regulations to adhere to the National Security Principles and the desire to maintain social order set by the judicial organs of the Republic of China.

We
will keep you informed of the latest service updates or ongoing promotions and
offers provided by our company. You will be notified in the form of an email at
times such as the CuClass service being temporarily suspended while the website
goes under maintenance.

 

Voluntary Choices

You may choose to visit
our company website without providing any personal information. If you choose to
withhold your personal information, we will not obtain or collect any data from
you. If you disable your cookies, you may not be able to access our services in
the meantime.

 

Personal Data Protection

CuClass
applies numerous security measures and technology to proactively protect your
personal data against the harms that may arise from unauthorized access, use, or disclosure. Your
personal data will be stored in tightly secured 
environments to mitigate any potential risks that may compromise the safety and integrity of your personal data.


Recording

The
CuClass recording feature allows its users to capture and store all sorts of
live online recordings, including but not limited to the audios, videos,
instant messages, application sharing, Microsoft PowerPoint presentations,
whiteboard, and live polling that are generated during online meetings for the
purpose of archiving or recording. Users (hereinafter referred to as the
"owner") who sign in as CuClass hosts can determine whether or not cloud
recording is required for a particular session. Recordings will be stored in
the CuClass Cloud storage space. The "owner" can use or share the
recordings like any other file. When using the recording feature, any content shared
or uploaded during the session will be recorded.

Research and Feedback

Part of CuClass’s fundamental groundworks rely on data analysis and customer feedback, therefore our website will ask users to voluntarily share their personal information to support the operation.

You have the right to choose whether you want to disclose your personal data, which includes contact information (e.g. name, address) and statistical data (e.g. age, postal code). Contact information will be used to inform you of promotional activities and rewards. The research analysis will be used to deepen user’s interest level and satisfaction every time they use the website.

Using a Third Party Network

When you browse our service content via a third-party network,
and based on the assumption that you may have access to both the CuClass and
third-party webpage, we strongly advise you to preview the separate and
independent Privacy Policy developed by the third-party to protect your personal
rights.

Regulatory Compliance

We will collect, use, store, and share your information
if we have sufficient reasons to believe that the following is reasonable and
necessary:

• When responding to legal procedures or by the order of
the government in compliance with applicable laws or regulations;

• When enforcing this Privacy Policy or other applicable
terms and conditions, including the investigation of underlying breaches;

• When necessary actions are to be taken, i.e. the
identification, investigation, prevention, and handling of fraud, illegal
activities, security breaches, or technical issues or protecting the rights, property,
and safety of CuClass users, you agree to our data handling procedures as
described in this Privacy Policy. Our data handling procedures involve the
collection, usage, processing, and sharing of your personal information regardless
of where you use the services and facilities that are owned by our company,
service providers, or business partners around the world. You also agree that
the laws, regulations, and standards of the country where your data is stored
or processed may be different from those of where you reside.

Changes

Our Privacy Policy may change from time to time. We will
not diminish your rights under this Privacy Policy without your explicit
consent. Any updates in the Privacy Policy will be publicly announced on this webpage.
If the changes are deemed significant, we will address the changes to our users
through an official notice (Some of our services use in-app notifications or
emails to notify users of the changes in the Privacy Policy). If you do not
agree with the revised Privacy Policy, you can terminate the use of our services
at any time. Please review this Privacy Policy as frequently as possible.

Contact ANTEK

CuClass welcomes you to send any questions or comments to us via the contact information provided on the website. We will peruse each message carefully and get back to you as soon as possible. Your comments will also be archived as reference to help us improve our webpage content and services.

This Privacy Policy was revised and released on May 1, 2020.

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