CuClass Privacy Policy

Antek Networks Inc. (“Antek”, “Antek Networks”, “We”, “CuClass”) is committed to securing the online data privacy for anyone who uses our CuClass services and product websites. 

We understand that you may have to disclose personal data in order to gain access to CuClass services, information, and website support. Therefore, this Privacy Policy statement serves as an acknowledgment of your right to privacy when you browse and use CuClass services. Please read this Privacy Policy statement to understand how your personal data is being processed. By using our services, you agree to be bound by the following terms and conditions of the Privacy Policy.

 

The Purpose of Cookies

We use cookies for many purposes, which include:

• Track user ID to strengthen login security and protect user account safety.

• Monitor network traffic to improve service quality.

• Ensure smooth login experience.

Cookies cannot be used to run programs or send viruses to your computer, nor compromise your hard disk, E-mail, and private data. We will not confirm whether you have enabled cookies on the website. However, if you refuse to accept cookies on your browser, you may not be able to access or use certain
features that require the enablement of cookies on the CuClass website.


How We Use Cookies

The CuClass website uses "cookies" to allow you to log in to our service website and help develop a personalized online experience. A cookie is a small text file placed on your hard drive by a web server. Cookies contain essential information that can be read by the web server where the cookie was originally issued from its domain. A cookie is a string of information that CuClass sends to your computer's hard drive through your browser, allowing the CuClass system to recognize your browser. 


Collecting Personal Data and Tracking Activity

We gather data from your hard drive to diagnose problems. Your IP address will be used as part of our statistical data collection to facilitate the process. We will also collect relevant information to perform statistical analysis on the user's internal data (e.g. login time, call time, call number, country code, area code, etc.). These information are not used for the purpose of online identity verification (Identity verification requires your name, E-mail, residential address, etc.). However, our account registration process requires the user to provide personal contact information (e.g. name, E-mail) where identity verification is imperative for this part. When you purchase a product or service online, you will be asked to provide personal financial information, such as your credit card number and billing information (e.g. bank account number, billing address).

We will collect the following types of personal data in providing our services. If you do not provide the requested information such as your phone number, email address, or your Google or Facebook account, you may have trouble accessing some or even all of our services. Please note that when you create a CuClass account with your Google or Facebook account, we will not collect or save your private password. Users who use their Google or Facebook account to set up a CuClass account will be individually assigned a set of internal identifier.

We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This service is not targeted for children under the age of 16 or under the legal age of the country/region where you reside. We do not knowingly collect or use any
online contact information, or any identifiable offline contact information related to children without parental consent. We will not intentionally disseminate identifiable personal information related to children without parental consent. We will not intentionally provide functions for children to publish or disseminate personal information without parental consent. We will not use games or competitions to attract children’s attention as a means to lure them into disclosing their personal information.
 


Entity Responsible for the Collection of Personal Information

Antek Networks Inc. collects personal information across websites that are developed by Antek (hereinafter referred to as the "Service"). The address of Antek Networks Inc. is No. 15-1, Zhonghua Road, Hsinchu Industrial Zone, Hukou Township, Hsinchu County, Taiwan. The phone number is +886-3-598-5535 ext. 1482. All transmissions will be conducted in accordance with the requirements governed by applicable laws and regulations.


Using Your Personal Data

When necessary, we will use the contact information extracted from your personal registration data to deliver our services. At the same time, the data you provided will be carefully saved as reference for our customer support team to help troubleshoot future issues. In addition, the use of internal statistics based on your personal data is our drive to continuously improve our products and services.

If you must provide your private credit card information, we guarantee that the use of your credit card will only be limited to the fees and expenses incurred by your use of the services on our website. We collaborate with a prestigious credit card company to provide you with well-rounded services. We will not retain, share, collect, or use your personal data with a third party.

We reserve the right to investigate personal data to mitigate the threats of illegal actions that may potentially harm CuClass, third parties or business partners of CuClass, and the general public. In addition, we may disclose personal information in compliance with the requirements of applicable laws when necessary with regards to following National Security Principles and maintaining social order set by the judicial organs of the Republic of China.

We will inform you of the latest service updates and promotions provided by our company, such as an email to notify you of the time period our service will be temporarily suspended while the website goes under maintenance.

 

Voluntary Choices

You may choose to visit our company website without leaving behind any trace of your personal information. If you choose to withhold your personal information, we will not obtain or collect anything from you without prior notice. In the meantime, you may not be able to access our services if you disable your cookies.

 

Security of Personal Data 

CuClass uses various security technologies to protect the security of your personal information and prevent unauthorized access, use, or disclosure. We store the personal information you provide in a highly secure facility.

Under the Personal Information Protection Act, you have the right to (1) inquire about or request access to your personal information, (2) request copies of your personal information, (3) request corrections or additions to your personal information, (4) request the cessation of collection, processing, or use of your personal information, and (5) request the deletion of your personal information. CuClass will continue to retain your personal information for the duration of your membership in order to provide you with various member services, until you delete your account and exercise your personal rights.

You can choose to delete your CuClass account (including those registered through Google or Facebook). To do so, please submit a request to delete your account in the "Manage Account" section of the CuClass management system after logging in, or notify us via email at customer@anteknets.com. However, please note that once your account is deleted, you will not be able to use any of the services provided by CuClass. Within the scope permitted by law (including but not limited to protecting freedom of speech and information, or maintaining public interest), we may still retain some of your personal information. However, the legality of our prior processing of your personal information based on your consent will not be affected by your subsequent withdrawal of consent.

 

Recording

The CuClass recording feature allows users to capture all sorts of live recordings, including but not limited to the creation of archives or playbacks of audio and video conferences, instant messages, application sharing, Microsoft PowerPoint presentations, whiteboard, and live voting that occur during the meeting. Users (hereinafter referred to as the "owner") who sign in as CuClass hosts can choose to record any session they desire. Recordings will be stored in the CuClass cloud storage space. The owner can use or share the recordings like any other file. When the recording feature is activated, any content shared during the meeting will be recorded. When the host starts to record a meeting, the host will receive a pop-up notification indicating that the recording has started. Simply turn off the recording feature to stop the recording.

Important Notice: In some jurisdictions, it is advised and necessary to obtain the explicit consent of all meeting participants before proceeding with the recording. Participants must be fully aware of legal rights, obligations, and consequences.


Research and Feedback

Part of CuClass’s fundamental groundworks rely on data analysis and customer feedback, therefore our website will ask users to voluntarily share their personal information to fuel the operation.

You have the right to choose whether you want to disclose your personal data, which includes contact information (e.g. name, address) and statistical data (e.g. age, postal code). Contact information will be used to inform you of promotional activities and rewards. The research analysis will be used to deepen user interest and satisfaction every time they approach the website.


Using a Third Party Network

When you browse our services via a third-party network, and based on the assumption that you have registered in both the CuClass and third-party webpages, we would advise you to preview the Privacy Policy established by the third-party to protect your rights at the same time.


Regulatory Compliance

We will collect, use, store, and share your information if we have sufficient reasons to believe that the following is reasonable and necessary:

• When responding to legal procedures or by the order of the government in accordance with applicable laws or regulations;

• When enforcing the terms and conditions of this Privacy Policy or other applicable terms and policies; including the investigation of underlying breaches;

• When necessary actions are to be taken, i.e. the identification, investigation, prevention, and handling of fraud and other illegal activities, tackling security breaches or technical issues, protecting the rights, property, and safety of CuClass users. You agree to our information handling procedures as described in this Privacy Policy, which involves the collection, usage, processing, and sharing of your personal information wherever you use the services and facilities owned by our company, service providers, or business partners around the world. You agree that the laws, regulations, and standards of the country where your information is stored or processed may be different from those of the country where you reside.


Changes

Our Privacy Policy may change from time to time. We will not diminish the rights granted to you by this Privacy Policy without your explicit consent. Any updates in the Privacy Policy will be publicly announced on this webpage. If the changes are considered to be of significant importance, we will address the details to our users with an official note (Some of our services will notify users of the changes in the Privacy Policy via in-app notification or email). If you do not agree with the revised Privacy Policy, you can terminate the use of the company's services. Please review this Privacy Policy frequently.


Contact ANTEK

CuClass welcomes you to send any questions and comments to us via the contact information on the website directly. We will peruse each message carefully and provide you with a response as soon as possible. We will also archive your email as reference to facilitate the ongoing improvement of our webpage and services.

If you have any questions about this Privacy Policy, please feel free to contact us at: customer@anteknets.com


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